| Terms and Conditions |
Delivery Schedule
Orders are normally dispatched
within two working days following receipt of the order. Almost all items are dispatched using Royal Mail 2nd Class Post. A few specified heavier items are dispatched by next-day courier service. |
Goods Out of Stock
Occasionally an item may be out of stock. In this case you will be immediately notified and have the option to cancel your order if you would rather not wait. Should payment have been made, a full refund will be made within 48 hours of the order being cancelled. |
Payment
We accept payment by credit card, by cheque and by postal order. |
| Cancellations and Return of Unwanted Goods
You may cancel or return your purchase up to 28 days after
delivery for a full and immediate refund. If you wish to return an item please click here for a returns/exchanges form |
Exchanging your product for an alternative size
If you have purchased a product and find it is the wrong size, you may return it for an alternative size within 28 days of having received the item.
If you wish to exchange an item please click here for a returns/exchanges form. |
| Return of Faulty Goods
If there is a fault with your product within 12 months of delivery (or other defect with your order), we will normally offer a prompt repair, exchange or refund. We will always offer you the choice of an exchange or refund if the fault occurs within 28 days of delivery. |
Privacy Policy
The only information that we require from you is that which is lawfully collected during the ordering process in accordance with the Data Protection Act 1998. We only collect sufficient information necessary to process your order. Any information you give us will remain confidential and will only be viewed or used by us to assist in processing your order. We do not disclose buyer's information to third parties. We will not send you unsolicited e-mail. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. It is your right to know exactly what information we hold about you. |
Medical Disclaimer
If you have a medical condition, please seek advice prior to purchase from a qualified medical practitioner. No claims are made nor warranties given concerning the suitability of any product for the relief of any specific medical condition. Liability is limited to the legislation under the Sale of Goods Act at the time of purchase. |
Orders are normally despatched from our warehouse within 2 days.
You will receive email confirmation when your order has been despatched.